The module aims to develop the audience’s awareness on how suppliers should be managed through the lifecycle, from point of contract signing to the next sourcing process.

Course content

• Introduction to supplier segmentation
• Roles and responsibilities in SRM
• Methods of supplier performance management

Learning objectives

1. Understand the meaning of Supplier Relationship Management and the elements involved
2. Know the different roles and responsibilities required and understand how these should be established
3. Introduce supplier segmentation methods
4. Understand how to manage the supplier relationship (incl. data collection, KPIs, maximising supplier performance and managing supplier risk)